Class Audits: Mel likes to maintain a comfortable work environment for her actors and therefore does not allow auditors.

 

Class Registration

Once you’ve chosen which class works best for you, email us at:

INFO@MELMACKACTINGSTUDIO.COM to secure your spot. Once we’ve confirmed your spot in class, simply pay on-line.

 

Class Size/Rescheduling: Due to the intimate size of our Intensive and Core classes, we occasionally have to push class to the following month. We accommodate our actors as best we can when this happens as it's our goal to maintain the intimate siezes of class. ***There are no refunds, credits or exchanges.  

 

IMPORTANT
Email Mel BEFORE YOU PAY on-line at: INFO@MELMACKACTINGSTUDIO.COM to be sure there is a spot available in class.

 

Wait List
Once you sign up for a class and make your payment, if a spot becomes available in an earlier class, we offer those spots to our students who have paid in full first.

 

 

CANCELLATION POLICY

For the Intensive and CORE classes, be sure and email us at: INFO@MELMACKACTINGSTUDIO.COM 48 HOURS IN ADVANCE OF YOUR FIRST CLASS FOR A FULL REFUND. If it is not 48 hours of your first day of class your refund will be forfeited.

 

FOR ONGOING AND AUDITION GYM: I understand and agree that this agreement is a month to month agreement. Except as otherwise noted, this agreement will remain active unless I choose to pause my agreement by emailing the studio at info@melmackactingstudio.com no later than the 20th of the month.  There are no refunds, credits or exchanges. 

KIDS CLASS Due to the intimate size of kids/teen classes we do not offer exachanges/credits/refunds. Our kids/teen program is a 12 week program commitment. We do not offer make up classes for our kids/teen program, credit, refund or exchanges due to bookings, auditions or illness. By signing up and paying online you agree to the terms and conditions set forth.  ***We do not offer refunds, credits or exchanges.  


***IF YOU ARE PAID IN FULL FOR CLASS AND DO NOT SHOW UP YOU AGREE TO FORFEIT CREDIT OR REFUND***

 

COACHING POLICY

You are responsible for the coaching time booked with the studio. If you need to make changes to your coaching time it must be done via email to: INFO@MELMACKACTINGSTUDIO.COM 24 hours in advance or you forfeit your payment. If for any reason MMAS reschedules your coaching time and you are unable to make that given time, you will receive a refund minus a $2.75 processing fee via pay pal. 

 

INCLEMENT WEATHER CANCELLATIONS

Public transportation must be running and available via Metro North, MTA etc in order to hold all scheduled classes unless otherwise noted. It is our policy to put safety the of our actors and staff first and foremost We do not issue weather related refunds nor do we hold make-up class due to weather-related cancellations.

 

SUBSTITUTE TEACHERS

On occasion, your scheduled teacher may be unavailable due to illness or unforeseen circumstances. On these occasions, we do our best at MMAS to pair the right substitute teacher with whom class will respond to best.  We do not honor refunds/make-up classes that are taught by substitute teachers. 

 

 

 

ABSENCES/MAKE-UPS

You have 60 days to do a make-up class.

You must be currently enrolled in a class to do make-ups.

Make-ups are granted THE DAY OF THE CLASS YOU WANT TO MAKE UP IN!

If you would like to do a make-up you must email MelMackMarketing@gmail.com prior to the class you want to make up in. Meaning, you must email THE DAY OF THE CLASS as that's the only way we know if there will be room due to illness, work or god knows what else.

 

DEPOSITS

To guarantee a spot in Intensive and CORE classes, a $100 deposit is required if you do not pay in full. Your $100 deposit will go towards your payment for that class. You agree to forfeit your deposit if you do not enroll in class within 6 months of initial deposit.

 

WORKSHOPS

There are no refunds or credit for workshops. Taking a workshop does not guarantee you will be called in or given a job.  They are for educational purposes only.

If a guest cancels the workshop, credit will be given for the same guest at a new date.

 

CLASS VIDEOS
While we do tape your in class work sometimes technical difficulties do occur which means you may not receive a video for that particular class.  We do try our best to get your class links to you in a timely manner, yet we are not to be held responsible for an occurrences that may impede our ability to do so. Your in class videos are provided as a courtesy, and strictly to be used as an educational tool, not for posting on social, your personal website or any social media including Facebook, Snapchat, Instagram, Vimeo etc.

 

 

IMAGE USE

I hereby give permission for my image/photograph and comments to be used by MMAS, without restriction as to changes or alterations, for advertising, promotion, exhibition, or any other lawful purposes, including social media. I waive any right to inspect or approve the photographs or comments that may be used now or in the future, whether that use is known or unknown to me. I acknowledge my understanding that I will receive no compensation arising from the use of the photographs or comments."

 

STUDIO COMMUNICATION

 

BY PHONE:

Yeah! You can now contact our office at: 212-414-4777. Please allow the automated Wonder Woman to direct your call to the appropriate extension to leave a voice message and we will return your call as soon as humanly possible. Yep, we even have music while you wait, you just have to be patient.

 

BY EMAIL:

In order to ensure your emails are received and answered in a timely fashion, please address all questions, comments, concerns to INFO@MELMACKACTINGSTUDIO.COM

 

**"MMAS is not responsible for any damages/harm physically, emotionally, psychologically inside class or outside relating to the studio.**

 

I HEREBY RELEASE, DISCHARGE AND INDEMNIFY MEL MACK ACTING STUDIOS AND ITS EMPLOYEES, AGENTS AND REPRESENTATIVES FROM ANY AND ALL CLAIMS THAT MAY ACCRUE ON ACCOUNT OF MY PARTICIPATION.

 

***

LIABILITY:

I agree to release MMAS, its employees, owners, and agents, from all liability for injury, property loss, and damages of any type resulting from participation in acting classes and activities at the studio and off-site, or that are related in any way to use of the studio or participation in any class-related activity, including all liability that results from the negligence of MMAS employees, owners, or agents.

 

***There are no refunds/credits or exchanges for kids

 

Actors Game Plan MEMBERSHIP TERMS

 

BILLING:

I understand and agree that I will automatically charged on the 27th of every month for ongoing classes. If I'd like to pause my membership, I will email the studio at info@melmackactingstudio.com by the 20th of the month to let them know I’m taking a break for the following month.

 

 

 

Terms and Conditions

 

CANCELLATION POLICY: I understand and agree that this agreement is a month to month agreement (monthly membership). Except as otherwise noted, this agreement will remain active

Unless I choose to cancel my membership by emailing the studio at info@melmackactingstudio.com by no later than the 20th of the month.  

 

LATE CANCELLATIONS AND NO- SHOWS: If you need to make changes to your Actor Game Plan time time it must be done via email to: INFO@MELMACKACTINGSTUDIO.COM 24 hours in advance or you agree to forfeit your payment.

 

***IF YOU ARE PAID IN FULL AND ARE A NO SHOW YOU AGREE TO FORFEIT CREDIT OR REFUND***

 

 

 

MEL MACK ACTING STUDIO, LLC

INFO@MELMACKACTINGSTUDIO.COM

(212) 414-4777

New York, NY

Mel Mack Studio Terms & Conditions
*Mel likes to maintain a comfortable work environment for her actors and therefore does not allow auditors.
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